Need a paw?
Having trouble with Paw Cleaner or have a question? We're happy to help.
What's it about?
Mentioning one of these in your email helps us answer faster — not a ticket system, just a quick way to point us in the right direction.
How Paw Cleaner works
Paw Cleaner lets you go through your camera roll one photo or video at a time: swipe left to delete, right to keep, up to favorite. Nothing is deleted until you confirm — the actual deletion happens through iOS's own confirmation dialog, not silently in the background.
Photos access & iCloud
Paw Cleaner works with the Photos permission you grant it — full library or a limited selection, your choice. You can change this anytime from the iOS Settings app. If your library uses "Optimize iPhone Storage," some photos may take a moment to load while iCloud downloads the full-resolution version.
Deleting photos
Swiped-away photos aren't gone immediately — like anywhere else on iOS, they move to the "Recently Deleted" album, where you can still recover them for a limited time before they're permanently removed.
Restoring Premium
If you've purchased Premium and it's not reflecting on a new device or after reinstalling, contact us at the address above and we'll help you get it restored.
More
See our Privacy Policy and Legal Notice for details on data handling and legal information.